ESI, IVX. Changing Message on Hold (MOH) selections.
 

• On any ESI phone within the system, press PROG/HELP. (Note: If using an ESI Feature Phone that has separate PROGRAM and HELP keys, press PROGRAM.) The normal station programming menu prompt will begin to play.

• Stop the prompt by pressing PARK (or, on a newer ESI phone, HOLD).

• Enter the System Administrator Password.  (default "456#")

• Press "6" for prompt recording.

• Press "3" to record the Message on Hold.

• Press "1" to select the Message on Hold source,

     This selects the source that will be played to callers on hold.

  • 590 Live external source (Radio/CD Player etc.)

  • 591 Pre-recorded music

  • 592 Pre-recorded with “Please continue to hold”   Default: (generic message-on-hold).

  • 593 Pre-recorded with “Dial 0 or extension from hold”

  • 594-598  Custom recorded messages (code varies with systems)

   or Press "3" for MOH Volume.

     The output volume for the pre-recorded MOHs can be adjusted in this function.

      Range: 1 (faint)–12 (loudest).  Default: 6.

      Note: If an external audio source (590) such as a radio is used for MOH, adjust the volume at the source. (radio)

• Press the speaker key to hang-up when finished.