Telephone Systems

NEC IPKII Brochure,s and Information

IIPKII System Features

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NEC, Electra Elite IPKII

 The Electra Elite® IPK II is a versatile communication platform, supporting both traditional voice and Voice over Internet Protocol (VoIP) on a single processor. It offers the deployment of traditional circuit switched technology, VoIP, or any combination, all from one system. End users have the freedom to adopt VoIP when and where it’s needed, so today’s technology investment is protected tomorrow.

The Electra Elite IPK II expands to supports larger and growing businesses. Just one IPK II platform meets numerous line sizes and protects the customer’s original investment. The Elite IPK II CPU is configured for 64 ports; but, growth up to 456 ports is simple with the addition of a single Port Key Upgrade (PKU) chip.

The Elite IPK II delivers high-powered features to small businesses, growing businesses and medium sized businesses. Smaller companies get big company features with the Elite IPK II, and growing business simply grow their existing investment. Regardless of whether a business has 8 or 200 employees the IPK II consistently delivers a great system for the small and midsize business (SMB) marketplace.

Today's fast paced business environment demands that small- and medium-size companies work hard to stay competitive. One advantage smaller businesses have is their ability to react very quickly to changes in the marketplace and respond to their customers. The last thing a growing business usually asks itself is, "Will my telephone system support my communication requirements - today and tomorrow?" Successful future communications begins with the voice/data platform you select today.

Businesses that don't expect to stay small forever require a system that can grow with them. A building block approach allows for easy cost effective expansion. Buying only what is needed today keeps the system affordable.

Remember when computers and data communications were only for large companies? Today the computer is a fixture in many small businesses and an indispensable business tool. To meet and beat the competition, smaller businesses often drive technology and are willing to explore new methods to save time and money. The architecture of the telephone system must allow for future enhancements. Modularity and In-Skin applications are both required for future applications.

A Small-to-Medium Business (SMB) communications system should be a complete small business communication platform. This system may be a key telephone system or it may be a server-based all-in-one PBX system. Selecting a specific system requires a total evaluation of your business goals and future direction. Voice, data, Voice over IP (VoIP), voice mail and call centers are just a few things that need to be considered when selecting an SMB communications system.

Small businesses do not have the luxury of time or a telecom department to support their system. Businesses need to be self-sufficient and cannot turn their system off for adds, moves and changes. A telephone system must allow for on-line changes and maintenance and must get applications running without interrupting business.

An interface card that contains the application (in-skin) is more convenient than external equipment. In-Skin cards allow businesses to add functionality as they need it and be assured that the application was designed to work specifically for their telephone system. Examples of In-Skin cards include Voice Mail, Automatic Call Distribution, Conference Bridge and VoIP.

Perhaps the most important thing to remember about SMB systems is that what is difficult to use will go unused. Features are only as good as their ease of use. The brains of the system are often hidden away but the telephone is used everyday.

Big-Time Communications for Small-to-Medium Businesses.

With today's economy and demanding public needs, businesses are under pressure to perform everyday at their highest levels to win and retain their customers. To meet these pressures, employees need better tools for increased productivity.

NEC products and services are designed to target the small-to-medium business (SMB) needs and still maintain a business' basic need to lower costs. Every company has unique services and products; to meet the unique challenges that grow from this diversity, communications systems must be flexible enough to meet the needs these services and products require. With the NEC Private Branch eXchange (PBX) systems, hybrid systems and related applications, today's SMBs can have all of their communication and networking needs met through one vendor: NEC.

Every business knows the value of each encounter with a new or current customer or supplier, and with the smaller scale of today's SMB, each of these contacts is vital to competing in a global economy. NEC solutions that provide customized call routing, automated department access, live and voice mail backup, call coverage and after hours notification are powerful weapons in attracting and retaining valuable customers and key partners.

Many small- and medium-sized businesses are comprised of units housed in different locations. Providing both seamless communications and access to advanced productivity tools throughout the organization without wasteful duplication of investments is key to survival and growth. NEC's PBX-based SMB Solutions provide networking capabilities to allow for a single centralized voice mail system for call coverage throughout the organization as well as private networking to enhance effective team operations and connectivity between systems over a converged backbone. These capabilities are provided without large dedicated investments or high re-occurring expenses.

The versatility of the NEC products provides the flexibility to meet all the needs of small and medium businesses and protects the company's investment with modular expansion and technology updates as the business grows

In-Mail

InMail from NEC is a digital voice mail application designed specifically for the Electra Elite® IPK II. InMail’s unique digital integration is the result of the voice processing system being part of the communication system.

Today, organizations not only seek additional features and functionality but also expect improved efficiency, economy and convenience. Digital integration brings increased speed and accuracy to your voice mail system. The InMail message storage mounts directly on the system’s Central Processing Unit (CPU) resulting in the highest level of integration. This messaging system combines value and convenience with the needs of the smaller sized business.

The inherent design results in the InMail being easy to install, program and administer. The voice mail system shares the same HTML GUI interface used for system programming; WebPro / PCPro. These programming interfaces communicate with the voice mail system using the CPU’s built-in Ethernet connection. The final result is a cost effective, smart voice mail system that is easy to install and maintain.

InMail is designed for businesses requiring up to 4 voice mail ports. InMail is available with 2 to 4 voice mail ports and supports up to 128 mailboxes and eight hours of storage.

The intuitive user interface is enhanced with SoftKeys. Each user with a multiline telephone with a display will be guided with message management options. Softkeys make it easy to manage voice mail messages and enjoy the features of the system, and maximize your investment in display telephones.

The InMail’s feature set contains all the features you would expect to find in standard voice mail systems, but also includes advanced features typically found only in larger, more expensive systems. A message count on the telephone LCD keeps users informed as to how many messages are waiting in their mailbox. There is no need for users to call in to voice mail to find out if messages are waiting. This maximizes employee productivity and improves responsiveness to customers who are awaiting callbacks.

A conversation recording feature keeps a recording of a conversation and stores it directly into your mailbox. Later on, you may review the recorded conversation for important details, or use it to document conversations.

The answering machine emulation feature can be used to screen calls just like a home answering machine. Employees can choose to interrupt their current task and immediately answer important calls, or let the caller continue to leave a message in their mailbox.

InMail complements and completes business messaging options and cost effectively delivers a turn-key solution