Career Opportunities
CENTRAL STATION OPERATOR
Purpose & Scope
This position performs critical response procedures for central station services subscribers.
Enter and process customer account data as instructed.
Perform with a very professional telephone voice and manner.
Attend inter-office meetings as necessary.
Coordinate with Certified Alarm technicians on system installation and maintenance issues.
Perform other related duties as required or directed by Central Station Manager.
Education – High School Diploma, excellent communications (written and verbal).
Computer – Basic keyboarding (45 wpm) and a working knowledge of Windows 95 through
2000.
Reasoning Ability – Ability to define problems, collect & retain data, establish facts and draw valid conclusions.
Other – Must be capable of working in stressful situations, able to handle frequent interruptions, and be able to consistently work productively with people of all education levels and economic backgrounds.
ABI / FBI / DSS / background check is mandatory.
Must be available to work any shift.
BENEFITS LISTED BELOW ARE AVALIBLE ONLY TO FULL TIME EMPLOYEES.
Health Insurance – BCBS major medical available after 90 days. CA contributes 75%.
401k – Available after one year. CA contributes jointly.
Vacation – 12 months through 60 month – 5 days, per year. After 60 months 10 days per year.
Paid Holidays – Jan. 1, July 4, Labor Day, Thanksgiving, and Christmas.
Sick Days – Presently, three per year. Certified Alarm President may allow additional sick days, pending review of existing situation and related external and internal circumstances.